A sample text widget

Etiam pulvinar consectetur dolor sed malesuada. Ut convallis euismod dolor nec pretium. Nunc ut tristique massa.

Nam sodales mi vitae dolor ullamcorper et vulputate enim accumsan. Morbi orci magna, tincidunt vitae molestie nec, molestie at mi. Nulla nulla lorem, suscipit in posuere in, interdum non magna.

Nissan Leaf self-reports battery problem with Carwings, surprising driver

Wouldn’t it be nice if your car could tell you not just that something was wrong, but that something might be about to go wrong?

A Nissan Leaf in Washington state did just that, and owner Rob Greelee only found out when he got a call from his local dealership asking him to bring it in for a battery check.

As Greenlee recounted in a Facebook group for Nissan Leaf owners in Seattle:

I just got my 2011 Nissan Leaf back from a two week stay at the dealer to replace a failing battery cell. I have had my Leaf for almost two years now and 17,000 miles.

Nissan said, they detected from my charging records that they had identified an individual cell that was not performing as they expected.

Greenlee’s dealer called to let him know that the Leaf’s Carwings system had noticed the cell behavior, even though no error message was displayed in the car’s instrument cluster.

He brought the car in and the failing cell was identified, removed, and replaced with a new part.

The entire repair was free under the Leaf’s 8-year battery warranty.

Greelee explains that while the service department initially thought the repair would take only four days, diagnosis by Nissan engineers connected remotely to the battery pack took longer than expected.

While the dealership initially thought it might have to replace the battery controller as well as one of the cells, in the end, the Nissan engineers said only the underperforming cell needed to be replaced.

As Leaf owner George Whiteside commented, “Pushing that ‘Yes’ button [to accept the Carwings Terms of Service and permit Nissan to monitor the Leaf remotely] suddenly doesn’t seem like such an inconvenience!”


Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.