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USA; NA ChargePoint™ Network scheduled maintenance Saturday October 13 0100 UTC (Friday October 12 6:00pm PDT)

The North American segment of the ChargePoint™ Network will be under maintenance beginning Saturday October 13 0100 UTC (Friday October 12 6:00pm PDT) and lasting around six hours.

During this maintenance period, various network services will be affected in various ways:
• Drivers will always be able to use their ChargePoint Card to charge their cars. Ongoing charging sessions will not be interrupted. New sessions will be permitted.
• Session status information – e.g. SMS notifications and driver portal updates – will be delayed on all stations until the end of our maintenance period.
• Drivers without ChargePoint Cards will be unable to use contactless credit cards on any station, for the duration of our maintenance period.
• The web portal, embedded maps, web services API, and mobile apps will be unavailable for the duration of our maintenance period.
• Station reservations will be enforced if the reservation was placed before the start of our maintenance period.
• Customer support capabilities will be limited on all stations. Our Customer Support Representatives will be unable to initiate sessions on behalf of drivers.

This work will be a major system upgrade, our scheduled rollout of ChargePoint 4.0. We’re excited to show you everything we’ve been working on!

Please contact with any questions concerning this work.

Bob Sutterfield
Director, Network Operations
ChargePoint |
Coulomb Technologies Inc | 1692 Dell Ave | Campbell CA 95008 | USA


Our mailing address is:
Coulomb Technologies
1692 Dell Ave
Campbell, CA 95008


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